Today’s largely millennial workforce sees old-world bureaucratic systems favoring decision-making by big titles as unattractive. These people seek positions of influence, which enable them to collaborate with others by integrating their individualities. The key to success isn’t in a company’s ability to create order, but how it introduces a little chaos.
I have noticed that there are three gears of influence, which must operate independently and also in concert, in order for companies to thrive in a continuously changing market.
Here’s an article I wrote for PRSA’s Tactics about how companies that replace their institutionalized caution culture with courage maintain a competitive edge.